Blacklisted On Amazon – Update #1

For anyone who wants to read the original post regarding me being blacklisted from writing reviews and rating items on Amazon, you can find it HERE.

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Last Friday I was finally able to sit down and contact Amazon via chat, because it was recommend by a great friend and also a few other bloggers. Before I attempted to chat with them, I took Donna’s advice (previous post) to remove my social media accounts from Amazon and to also remove my Amazon connection on Goodreads.

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Blacklisted by Amazon…

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Last year my mom and I had some issues leaving book reviews. Because she had temporarily moved in to my home and was using the same address, Amazon would not allow her to post a review for a book that I had already reviewed. They felt that her reviews would be biased because she was living at the same address. She called them on the phone and they gave her the runaround. Eventually we gave up and accepted it.

I also noticed that I was never able to use the word NetGalley or say that I received the book for free, or my review would be removed. It had to be worded that you received a “complimentary copy” or it would be removed.

Fast forward to January 30th, 2018. I logged into Amazon to leave a book review and I received this message…

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This makes no sense. What previous review? I called Amazon and a woman gave me the runaround, telling me that someone would call me regarding the issue. Needless to say, nobody ever called.

A few days ago I received a specific request from an author to record my book review on Amazon. This is a book that’s a verified purchase through Amazon, by the way. I logged on and received the same message: “Sorry, we are unable to accept your review.” I became a little perturbed because this just seemed so unfair. I decided to call Amazon again. This time, the person I spoke with gave me the same information–that someone would call me back. I never received a call, but this morning I received an email from Amazon…

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Final? Obviously they’re sending this email out for all inquiries. It gets worse…

Due to my geographical location, I’m  a heavy user on Amazon. We pay for a Prime membership which (most of you probably already know) includes free two-day shipping. It’s not uncommon to purchase forty or more items a month and 98% of our Christmas and birthday gifts come from Amazon. I also purchase scads of books on Amazon as well.

When scrolling through some of my purchases from last year, I noticed that the star rating wasn’t completed on ANY of my previous purchases. Every single one of my ratings and reviews has been removed; every single one from the beginning of time.

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